Imonggo User Manual
Back to Imonggo
  • Welcome to Imonggo
  • Getting Started
    • Logging In
    • Adding New Products
    • Making Your First Sale
    • Viewing Dashboard
    • Viewing Sales Report
  • Frequently Asked Questions
    • How do I change my password?
    • What are the different user roles?
    • Why do I have trouble logging in?
    • Why didn't I receive a confirmation email?
    • Can I use Imonggo to handle fast food or a restaurant business?
    • Can I use Imonggo for a mail order business?
    • How do I handle consignment sales?
    • Does Imonggo support serial number?
    • Does Imonggo support other languages?
    • Does Imonggo support multiple users?
    • Why are stock numbers sorted alphabetically rather than numerically?
    • Can I download Imonggo?
    • How do I change the transaction time?
    • How to display or compute change at the store?
    • How do I increase quantity on-hand?
    • Does Imonggo support multiple branches or locations?
    • Is Imonggo an e-commerce or shopping cart system?
    • Does Imonggo support seasonal business?
  • The Basics
    • Creating a Customer and Customer Group
    • Adding Items to an Order
    • Adding a Discount
    • Adding a customer to an Order
    • Adding Email upon Checkout
    • Setting up Promotions
    • Creating Suppliers
    • Creating and Approving Purchase Orders
    • Receiving Shipment from Supplier
    • Making Inventory Adjustments
    • Running Physical Count
    • Viewing Inventory Data
    • Accepting Returns
    • Setting up POS to Run Offline
    • Setting up your Printer with Imonggo
    • Modifying your invoice print out and using your local language
    • Changing your Password
    • Adding Custom Payment Types
    • Make a Layaway
    • Creating additional users, setting roles and restrictions
  • Reporting Features
    • Sales Dashboard
    • Sales Report
    • Products
    • Customers
    • Discount
    • Salesman
    • Payments
    • Deposits Collected
    • Points
    • Tax
    • Readings
  • Advanced Topics
    • Creating an E-commerce Store
    • Setting Up the Store
    • Utilizing Zones and Taxes Rates
    • Setting up Shipping
    • Batch Upload using Data Manager
    • Using Product Kits
    • Using Product Composition
    • Uploading Products, Updating Prices, Stock Quantity in Batch
    • Uploading Customers and Gift Certificates in Batch
    • Downloading Store's Data
    • Printing Barcodes and Price Tags
    • Setting Up Currency Symbol
    • Setting Up Tax Rates
    • Setting up a Loyalty Program
    • Using WorldPay Terminal with Imonggo
    • Using Dymo Label Printer
    • Connecting Imonggo to Shopify
    • Manage your Imonggo Subscriptions
    • Branch Pricing
    • Accepting Credit Card Payments with Stripe
    • Product Variants
    • Selling with Intermittent Internet
    • Connecting To Xero
  • Imonggo Companion Apps
    • Imonggo iPad
      • Getting Started with Imonggo for iPad
      • How to setup your Tax Settings on iPad
      • How to apply discounts
      • How to set up a printer for your iPad
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  1. Frequently Asked Questions

Why do I have trouble logging in?

If you experience trouble logging into your Imonggo account, try these solutions

Cookies and Javascript must be Turn On

To be able to use Imonggo, your browser must accept cookies, and the Javascript must be turned on.

If you cannot log in to your Imonggo account, click "allow cookies" in your browser's settings. Similarly, turn on Javascript if you experience problems while using Imonggo. Both features are turned on by default for most browsers.

If you are not sure how to set up your browser, we suggest that you try another one. Imonggo supports Mozilla Firefox (2.0+), Apple Safari (4.0+), and Microsoft Internet Explorer (6.0+). We recommend the browsers Firefox for Windows and Linux users, and Safari for Mac users.

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Last updated 2 years ago