# Setting up Shipping

Allow your customer to use the services of popular shipping providers in your area.

If you go to **Settings** > **Shipping**, you should see that Pick-up in Store is already available. This should allow your customer to just visit your store and get their online purchases.

![](https://imonggocloudfrontcdn1.imonggo.com/wp-content/uploads/2020/11/pickup-in-store-1024x265.png)

You may also add additional shipping providers that are available in your area. For this tutorial, we can try to add FEDEX.

### Step 1:

First, click the **New Shipping Method button**.

![](https://imonggocloudfrontcdn1.imonggo.com/wp-content/uploads/2020/11/new-shipping-method-1024x322.png)

You should see this dialog box:

![](https://imonggocloudfrontcdn1.imonggo.com/wp-content/uploads/2020/11/shipping-method-dialog.png)

### Step 2:

Input the following:

![](https://imonggocloudfrontcdn1.imonggo.com/wp-content/uploads/2020/11/tracking-url.png)

* **Name** – The name of the shipping method
* Tracking URL – The web address that helps to determine the package’s tracking information. Check the list below and just copy and paste.

| **Shipping Provider** | **Tracking Code**                                                                                                   |
| --------------------- | ------------------------------------------------------------------------------------------------------------------- |
| DHL                   | <https://www.dhl.com/en/express/tracking.html?AWB=:tracking\\&brand=DHL>                                            |
| FEDEX                 | <https://www.fedex.com/apps/fedextrack/?action=track\\&trackingnumber=:tracking\\&cntry\\_code=us\\&locale=en\\_US> |

### Step 3:

Next, enter the amount of the shipping.

![](https://imonggocloudfrontcdn1.imonggo.com/wp-content/uploads/2020/11/base-calculator.png)

* **Base Calculator** – You have two options: a Flat Rate or a Flat Percent, computed as a percent of the total purchase.
* Amount – Enter the amount of the shipping.

![](https://imonggocloudfrontcdn1.imonggo.com/wp-content/uploads/2020/11/Screenshot_4.png)

* **Zones** – Choose the Zones where this shipping will be available.
* Tax Code – You can leave this blank if you don’t need to charge taxes on shipping.

![](https://imonggocloudfrontcdn1.imonggo.com/wp-content/uploads/2020/11/enable-shipping.png)

* **Enable Cash on Delivery Payment** – Turn this on if you want to allow customers to pay for their shipping fee when they receive their order.
* Enable Cash Payment – Turn this on if you want to allow customers to pay their shipping fee via cash (for example, on in-store pickup).

Then just click the **Save button**.

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