# Can I use Imonggo for a mail order business?

You can use Imonggo to keep track of your sales and inventory, but there are limitations. Typically, you will want to turn on the layaway feature and record the orders as layaways. Finalize the transaction when you are ready to deliver the items and print the invoice.

The current limitation of Imonggo is that it does not have an ideal means for you to record the shipping charges. Although you can work around it. You can create an item called a *shipping charge*, set it as *tax-exempt*, and *allow the cashier to change the price*.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/can-i-use-imonggo-for-a-mail-order-business.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
