# Imonggo User Manual

## Imonggo User Manual

- [Welcome to Imonggo](https://imonggo.gitbook.io/imonggo-help-center/welcome-to-imonggo.md)
- [Getting Started](https://imonggo.gitbook.io/imonggo-help-center/getting-started.md)
- [Logging In](https://imonggo.gitbook.io/imonggo-help-center/getting-started/logging-in.md): Take you first step with Imonggo.
- [Adding New Products](https://imonggo.gitbook.io/imonggo-help-center/getting-started/adding-new-products.md): Add products to your Imonggo stockroom to sell in your store
- [Making Your First Sale](https://imonggo.gitbook.io/imonggo-help-center/getting-started/making-your-first-sale.md): Ready to make your first sale? Start with adding items to an order.
- [Viewing Dashboard](https://imonggo.gitbook.io/imonggo-help-center/getting-started/viewing-dashboard.md): Imonggo Dashboard provides you with a quick overview of your store's daily, weekly, and monthly performance.
- [Viewing Sales Report](https://imonggo.gitbook.io/imonggo-help-center/getting-started/viewing-sales-report.md): The Office is where Imonggo monitors all your store's sales transactions, and presents them in report format.
- [Frequently Asked Questions](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions.md)
- [How do I change my password?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/how-do-i-change-my-password.md): Change your Imonggo password in a few easy steps.
- [What are the different user roles?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/what-are-the-different-user-roles.md): Imonggo Premium allows you to have different user roles for the different people on your team.
- [Why do I have trouble logging in?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/why-do-i-have-trouble-logging-in.md): If you experience trouble logging into your Imonggo account, try these solutions
- [Why didn't I receive a confirmation email?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/why-didnt-i-receive-a-confirmation-email.md): Follow these steps if you didn't receive the confirmation email after signing up.
- [Can I use Imonggo to handle fast food or a restaurant business?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/can-i-use-imonggo-to-handle-fast-food-or-a-restaurant-business.md): Is Imonggo suitable for food businesses?
- [Can I use Imonggo for a mail order business?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/can-i-use-imonggo-for-a-mail-order-business.md): Imonggo can be used for mail order businesses.
- [How do I handle consignment sales?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/how-do-i-handle-consignment-sales.md)
- [Does Imonggo support serial number?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/does-imonggo-support-serial-number.md)
- [Does Imonggo support other languages?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/does-imonggo-support-other-languages.md): Imonggo currently supports English.
- [Does Imonggo support multiple users?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/does-imonggo-support-multiple-users.md)
- [Why are stock numbers sorted alphabetically rather than numerically?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/why-are-stock-numbers-sorted-alphabetically-rather-than-numerically.md)
- [Can I download Imonggo?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/can-i-download-imonggo.md)
- [How do I change the transaction time?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/how-do-i-change-the-transaction-time.md): Is it possible to change the time and date stamp on Imonggo?
- [How to display or compute change at the store?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/how-to-display-or-compute-change-at-the-store.md): Imonggo automatically computes and displays change
- [How do I increase quantity on-hand?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/how-do-i-increase-quantity-on-hand.md)
- [Does Imonggo support multiple branches or locations?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/does-imonggo-support-multiple-branches-or-locations.md): Can Imonggo support your business' multiple branches?
- [Is Imonggo an e-commerce or shopping cart system?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/is-imonggo-an-e-commerce-or-shopping-cart-system.md): Is Imonggo a webstore?
- [Does Imonggo support seasonal business?](https://imonggo.gitbook.io/imonggo-help-center/frequently-asked-questions/does-imonggo-support-seasonal-business.md): Yes, you may use Imonggo for seasonal businesses
- [The Basics](https://imonggo.gitbook.io/imonggo-help-center/the-basics.md): Now that we cover the essential features to get your store ready, let's get you more familiar with the Basics of Imonggo.
- [Creating a Customer and Customer Group](https://imonggo.gitbook.io/imonggo-help-center/the-basics/creating-a-customer-and-customer-group.md): You can grow your business by fostering customer loyalty.
- [Adding Items to an Order](https://imonggo.gitbook.io/imonggo-help-center/the-basics/adding-items-to-an-order.md): Imonggo’s Store on the iPad app allows you to record sales transactions. Ready to make your first sale? Start with adding items to an order.
- [Adding a Discount](https://imonggo.gitbook.io/imonggo-help-center/the-basics/adding-a-discount.md): Learn how to apply discounts on Imonggo iPad upon checkout
- [Adding a customer to an Order](https://imonggo.gitbook.io/imonggo-help-center/the-basics/adding-a-customer-to-an-order.md)
- [Adding Email upon Checkout](https://imonggo.gitbook.io/imonggo-help-center/the-basics/adding-email-upon-checkout.md)
- [Setting up Promotions](https://imonggo.gitbook.io/imonggo-help-center/the-basics/setting-up-promotions.md)
- [Creating Suppliers](https://imonggo.gitbook.io/imonggo-help-center/the-basics/creating-suppliers.md): Include more detail to your adjustments and purchase orders by adding your suppliers to your account
- [Creating and Approving Purchase Orders](https://imonggo.gitbook.io/imonggo-help-center/the-basics/creating-and-approving-purchase-orders.md): The purchase order document indicates the items, quantities, and agreed prices of the products or services issued by the buyer to the seller.
- [Receiving Shipment from Supplier](https://imonggo.gitbook.io/imonggo-help-center/the-basics/receiving-shipment-from-supplier.md): The Receive from Supplier transaction lets you record the quantity of the items you purchased from your supplier. It also allows you to record the purchase cost.
- [Making Inventory Adjustments](https://imonggo.gitbook.io/imonggo-help-center/the-basics/making-inventory-adjustments.md)
- [Running Physical Count](https://imonggo.gitbook.io/imonggo-help-center/the-basics/running-physical-count.md): The Physical Count lets you records the actual count of your inventory. The final quantity of the product will match the quantity you entered during this transaction.
- [Viewing Inventory Data](https://imonggo.gitbook.io/imonggo-help-center/the-basics/viewing-inventory-data.md): The Inventories page lists all your products with their corresponding on-hand quantity, average cost, and total value. Average cost and total value are only shown for those who have cost access.
- [Accepting Returns](https://imonggo.gitbook.io/imonggo-help-center/the-basics/accepting-returns.md)
- [Setting up POS to Run Offline](https://imonggo.gitbook.io/imonggo-help-center/the-basics/setting-up-pos-to-run-offline.md): For iMonggo premium users, you can continue selling in your store even without the internet!
- [Setting up your Printer with Imonggo](https://imonggo.gitbook.io/imonggo-help-center/the-basics/setting-up-your-printer-with-imonggo.md)
- [Modifying your invoice print out and using your local language](https://imonggo.gitbook.io/imonggo-help-center/the-basics/modifying-your-invoice-print-out-and-using-your-local-language.md)
- [Changing your Password](https://imonggo.gitbook.io/imonggo-help-center/the-basics/changing-your-password.md): Change your iMonggo password in just few easy steps
- [Adding Custom Payment Types](https://imonggo.gitbook.io/imonggo-help-center/the-basics/adding-custom-payment-types.md): There are times when you want to record payment types that are not yet available in iMonggo. They could be those that are local to your location, or are specialized for your business. Here’s how to ad
- [Make a Layaway](https://imonggo.gitbook.io/imonggo-help-center/the-basics/make-a-layaway.md): Imonggo has a layaway system that allows the customer to pay for an initial deposit for a product and come back to pay the rest later. See the steps below to find out how!
- [Creating additional users, setting roles and restrictions](https://imonggo.gitbook.io/imonggo-help-center/the-basics/creating-additional-users-setting-roles-and-restrictions.md): The Manage Users feature allows the owner to create additional users and assign them access levels and branches. Manage Users is only available for premium accounts.
- [Reporting Features](https://imonggo.gitbook.io/imonggo-help-center/reporting-features.md)
- [Sales Dashboard](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/sales-dashboard.md): Sales Dashboard is where Imonggo monitors all your store's sales transactions and presents them in report format.
- [Sales Report](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/sales-report.md): The Sales Report provides a summary of the daily sales of one or more branches. The daily sales are represented using a line graph.
- [Products](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/products.md): Products report shows your top-selling products, sales by tags, and product trend.
- [Customers](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/customers.md)
- [Discount](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/discount.md): The Discounts report shows a list of discounts, their frequency of application, and the subtotal.
- [Salesman](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/salesman.md): The Sales by Salesman report shows the sales for a given period of time, grouped by salesman. A pie graph will be shown if the number of salesmen in the report is less than seven.
- [Payments](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/payments.md): The Payments Collected Report provides a summary of all the payments collected during a given period for one or more branches. The payment amounts are represented using a pie graph.
- [Deposits Collected](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/deposits-collected.md): The Deposits Collected Report provides a summary of all the deposits (from Layaway transactions) collected during a given period for one or more branches. The amounts are represented using a pie graph
- [Points](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/points.md): The Points report shows the amount of reward points your customer earned and spent in a given period.
- [Tax](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/tax.md): The Tax Report provides a tax breakdown during a specified period.
- [Readings](https://imonggo.gitbook.io/imonggo-help-center/reporting-features/readings.md): The Readings Feature allows you to generate Z reading and X reading. This provides you with a sales report made during the day which you can also use for bookkeeping.
- [Advanced Topics](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics.md): How's your experience with Imonggo? If you're getting the grip on how to navigate within the app and wanted to learn more about Imonggo's potential, let's dive into the Advance Topics.
- [Creating an E-commerce Store](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/creating-an-e-commerce-store.md): Activate the Imonggo E-commerce module to start selling online. This is exclusive to premium users.
- [Setting Up the Store](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/setting-up-the-store.md): Change your online store details and get your store’s QR code.
- [Utilizing Zones and Taxes Rates](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/utilizing-zones-and-taxes-rates.md)
- [Setting up Shipping](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/setting-up-shipping.md): Allow your customer to use the services of popular shipping providers in your area.
- [Batch Upload using Data Manager](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/batch-upload-using-data-manager.md): Upload an excel file of your products with the upload tool for faster product creation in Imonggo.
- [Using Product Kits](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/using-product-kits.md): Kit is a product type that allows you to group several items into another single item that has its own inventory.
- [Using Product Composition](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/using-product-composition.md): Composition is a product type that allows you to create a product that is composed with smaller products, or ingredients.
- [Uploading Products, Updating Prices, Stock Quantity in Batch](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/uploading-products-updating-prices-stock-quantity-in-batch.md): Imonggo's Upload Tool is a premium feature that lets you quickly populate your new Imonggo account with your list of products, retail prices, customers and stock count by uploading a CSV file.
- [Uploading Customers and Gift Certificates in Batch](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/uploading-customers-and-gift-certificates-in-batch.md): Upload an excel file of your customers with the upload tool in iMonggo.
- [Downloading Store's Data](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/downloading-stores-data.md): You can download a CSV file of your store's products, stock counts, adjustments, customers, invoices, gift certificates and suppliers from the Data Manager.
- [Printing Barcodes and Price Tags](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/printing-barcodes-and-price-tags.md): You may use Imonggo to print your barcodes, price tags or product labels using a regular printer or a Dymo Labelwriter.
- [Setting Up Currency Symbol](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/setting-up-currency-symbol.md)
- [Setting Up Tax Rates](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/setting-up-tax-rates.md): The Manage Tax Rates tab allows you set up your tax rates. It also lists all the tax rates you have created.
- [Setting up a Loyalty Program](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/setting-up-a-loyalty-program.md)
- [Using WorldPay Terminal with Imonggo](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/using-worldpay-terminal-with-imonggo.md): Here’s how to connect your new credit card terminal with your Imonggo POS.
- [Using Dymo Label Printer](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/using-dymo-label-printer.md): Dymo Labelwriter 450 is a printer that is can be used to print the barcode of Imonggo products. This particular model is easy-to-use and affordable.
- [Connecting Imonggo to Shopify](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/connecting-imonggo-to-shopify.md): Imonggo’s new integration with Shopify lets you sync your inventory between your point-of-sale and your e-commerce website.
- [Manage your Imonggo Subscriptions](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/manage-your-imonggo-subscriptions.md)
- [Branch Pricing](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/branch-pricing.md): With Branch Pricing feature enabled, you can sell items at different prices in different branches (or different geographic locations). This feature is only available in premium edition and is only use
- [Accepting Credit Card Payments with Stripe](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/accepting-credit-card-payments-with-stripe.md)
- [Product Variants](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/product-variants.md): If you have a product with different variants like sizes, flavors or colors, Imonggo can accommodate you with the variant product type
- [Selling with Intermittent Internet](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/selling-with-intermittent-internet.md): For iMonggo premium users, you can continue selling in your store even without the internet!
- [Connecting To Xero](https://imonggo.gitbook.io/imonggo-help-center/advanced-topics/connecting-to-xero.md): Xero provides Imonggo users with an easy way to track their business's finances.
- [Imonggo Companion Apps](https://imonggo.gitbook.io/imonggo-help-center/imonggo-companion-apps.md)
- [Imonggo iPad](https://imonggo.gitbook.io/imonggo-help-center/imonggo-companion-apps/imonggo-ipad.md)
- [Getting Started with Imonggo for iPad](https://imonggo.gitbook.io/imonggo-help-center/imonggo-companion-apps/imonggo-ipad/getting-started-with-imonggo-for-ipad.md): In this article we'll show you everything you need to get started using Imonggo with the iPad, receipt printer and cash drawer.
- [How to setup your Tax Settings on iPad](https://imonggo.gitbook.io/imonggo-help-center/imonggo-companion-apps/imonggo-ipad/how-to-setup-your-tax-settings-on-ipad.md): You can adjust your iPad's tax settings for VAT-registered, Non-VAT, Zero-Rated, and with local tax.
- [How to apply discounts](https://imonggo.gitbook.io/imonggo-help-center/imonggo-companion-apps/imonggo-ipad/how-to-apply-discounts.md): Learn how to apply discounts on Imonggo iPad upon checkout
- [How to set up a printer for your iPad](https://imonggo.gitbook.io/imonggo-help-center/imonggo-companion-apps/imonggo-ipad/how-to-set-up-a-printer-for-your-ipad.md): Choosing a printer and printing a receipt on for your iPad